Bringing Walls to Life, Digitally! Worldwide Shipping. Unmatched Quality.

FAQ

Frequently asked questions.

How To Measure Wall?
  1. Measure the height: Using a measuring tape, measure the height of the wall from the floor to the ceiling. Make sure to measure at different points along the wall, as the height may vary slightly. Use the tallest measurement for your calculations.

  2. Measure the width: Measure the width of the wall from one corner to the other, ensuring that you take measurements at the top, middle, and bottom of the wall. This will account for any irregularities. Use the longest width measurement for your calculations.

How to Apply Wall Sticker?
  1. Clean the surface: Ensure the wall is clean, dry, and free of dust or debris. Wipe the surface with a slightly damp cloth and allow it to dry completely before proceeding.

  2. Gather the necessary tools: You will need a vinyl wall sticker, a squeegee or credit card, a pair of scissors, a level, and masking tape.

  3. Prepare the sticker: Lay the vinyl wall sticker on a flat surface, design side down. Using the squeegee or credit card, firmly rub the transfer tape (the clear layer on top of the sticker) to ensure it sticks well to the vinyl design.

  4. Position the sticker: Hold the vinyl sticker up to the wall and use a level to ensure it's straight. Mark the desired position with masking tape, taping the top edge of the sticker to the wall to create a hinge.

  5. Apply the sticker: Peel back the backing paper (the layer behind the design) from the top edge down, revealing the adhesive side of the vinyl sticker. As you peel, use the squeegee or credit card to gently press the sticker onto the wall, working from the top down and from the center outwards. This will help eliminate air bubbles.

  6. Smooth out any bubbles: If you notice any air bubbles, use the squeegee or credit card to gently push them out to the edges of the sticker. If necessary, you can also use a pin to puncture small bubbles and release the trapped air.

By following these steps, you'll be able to successfully apply a vinyl wall sticker to your desired surface. Remember to take your time and work carefully to ensure a smooth, bubble-free finish.

How To Apply Self Adhesive Wallpaper?
  1. Prepare the surface: Ensure the wall is clean, dry, and free of dust or debris. Remove any nails, hooks, or outlet covers. Fill in any holes or cracks with filler, then sand the surface smooth. Wipe the wall with a slightly damp cloth and allow it to dry completely before proceeding.

  2. Gather the necessary tools: You will need self-adhesive wallpaper, a measuring tape, a level, a pencil, a utility knife, a straight edge or ruler, a squeegee or smoothing tool, and a step ladder if necessary.

  3. Measure and cut: Measure the height of the wall and add a few extra inches to allow for trimming. Unroll the wallpaper and cut it to the desired length. Repeat this process for each strip needed, ensuring that you account for pattern matching if applicable.

  4. Plan the layout: Start applying the wallpaper from a corner or the center of the wall, depending on your preference. Use a level and pencil to draw a vertical line where the first strip will be placed, ensuring it is straight and level. This line will serve as a guide for applying the wallpaper.

  5. Apply the first strip: Peel back a few inches of the backing paper from the top of the wallpaper strip to reveal the adhesive side. Position the strip along the vertical line you drew, allowing for a slight overlap at the top and bottom for trimming. Smooth the wallpaper onto the wall using a squeegee or smoothing tool, working from the top down and from the center outwards to eliminate air bubbles.

  6. Apply additional strips: For each subsequent strip, ensure that you leave a 15mm overlap on the edge. This will account for any irregularities in the wall and create a seamless appearance. Align the pattern if necessary and smooth the strip onto the wall as described in step 5.

  7. Trim excess wallpaper: Once all the strips are in place, use a straight edge or ruler and a utility knife to carefully trim away any excess wallpaper at the top and bottom of the wall. Make sure the blade is sharp to ensure clean, precise cuts.

  8. Smooth the seams: Use the squeegee or smoothing tool to gently press along the seams where the strips overlap, ensuring a smooth, even finish.

By following these steps, you'll be able to successfully apply self-adhesive wallpaper to your desired surface. Remember to take your time and work carefully to ensure a smooth, bubble-free finish with properly aligned seams.

How to Apply Door Sticker?
  1. Clean the surface: Ensure the door is clean, dry, and free of dust or debris. Wipe the surface with a slightly damp cloth and allow it to dry completely before proceeding.

  2. Gather the necessary tools: You will need a door sticker, a measuring tape, a squeegee or credit card, a pair of scissors, a level, a utility knife, and masking tape.

  3. Measure and trim the sticker: Measure the height and width of the door, then trim the door sticker to the appropriate size, leaving a small margin (about 1-2 cm) for trimming after application.

  4. Position the sticker: Hold the door sticker up to the door, ensuring it is centered and level. Use masking tape to secure the top edge of the sticker to the door, creating a hinge. This will help you apply the sticker evenly and without wrinkles.

  5. Apply the sticker: Peel back the backing paper (the layer behind the design) from the top edge down, revealing the adhesive side of the door sticker. As you peel, use the squeegee or credit card to gently press the sticker onto the door, working from the top down and from the center outwards. This will help eliminate air bubbles.

  6. Remove the backing paper: Continue to peel the backing paper away as you apply the sticker, using the squeegee or credit card to smooth it onto the door. Ensure the sticker is fully adhered, with no air bubbles or wrinkles.

  7. Trim excess sticker: Use a utility knife and a straight edge or ruler to carefully trim away any excess sticker material along the edges of the door. Be cautious not to damage the door's surface during this process.

  8. Smooth out any bubbles: If you notice any air bubbles, use the squeegee or credit card to gently push them out to the edges of the sticker. If necessary, you can also use a pin to puncture small bubbles and release the trapped air.

What is the difference between vinyl and laminated vinyl for home decor?

When selecting materials for home decor, it's essential to understand the differences between vinyl and laminated vinyl, as each offers unique aesthetic and practical benefits:

  • Vinyl: This material usually features a matte finish, making it an excellent choice for home decor where a subtle and sophisticated appearance is desired. The non-reflective surface of matte vinyl is perfect for indoor environments as it minimizes glare from indoor lighting, enhancing the visual comfort and appeal of your space.

  • Laminated Vinyl: By adding a protective glossy layer to standard vinyl, laminated vinyl offers a gloss finish that can bring a vibrant and polished look to any decor element. While this type of vinyl is generally more durable—resistant to scratches and moisture—it's especially beneficial in areas of the home that might experience higher wear and tear or where you desire a bit of extra shine, such as kitchens or bathrooms.

Your choice between vinyl and laminated vinyl for home decor will depend on the desired aesthetic effect and the specific requirements of your space.

What is your production time?
  1. Our production time for home decor products ranges between 1-3 days. This timeframe allows us to ensure that every item meets our high standards of quality and craftsmanship before it is shipped to you. Please note that this period is for production only and does not include the shipping time, which will vary depending on your location and the shipping method selected.

Where do you ship?
  1. We are pleased to offer worldwide shipping for all our home decor products. No matter where you are located, you can enjoy our unique and quality designs. Please be aware that shipping times and costs will vary depending on your geographical location and the selected shipping method. For more details on shipping to your specific location, please check our shipping policy or contact our customer service team.

Why Shipping is so expensive?
  1. The cost of shipping is influenced by several factors that ensure your items are delivered safely and efficiently. These include:

    • Size of the Product: Larger decor items often require special handling and packaging to protect them during transit, which can increase the shipping costs.
    • Shipping Location: Shipping costs can vary depending on the distance between our warehouse and your location, especially for international deliveries.
    • Safe and Quick Delivery: We prioritize the safety and promptness of your delivery, using reputable carriers to ensure that your home decor arrives in perfect condition and in a timely manner.

    We are committed to transparency in our pricing and strive to offer the best value by balancing quality service with cost-effectiveness.

What is a shipping time to my country?

We strive to deliver our home decor products as swiftly as possible to various destinations around the globe. Below are our estimated shipping times based on your location:

  • United Kingdom: Next working day
  • USA: 2-4 working days
  • European Union: 2-4 working days
  • Australia & Canada: 2-5 working days
  • Rest of the World: 3-6 working days

Please note that these are estimates and actual shipping times may vary due to factors outside our control, such as customs delays or specific local delivery policies. For the most accurate delivery information, please refer to the shipping confirmation provided after your purchase.

What service you using for shipping?
Lorem ipsum

We use UPS for all our shipping needs. UPS is renowned for its reliability and efficiency, ensuring that your home decor items are delivered safely and on time. This partnership allows us to provide excellent tracking capabilities and customer service, so you can rest assured that your order is in good hands from the moment it leaves our warehouse until it reaches your doorstep.

Custom Charges & Fees
Lorem ipsum

Please be aware that as the customer, you are responsible for any customs or import duties that may be levied once the package reaches your destination country. These charges must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so for further information, we recommend contacting your local customs office. Additional charges for customs clearance must also be fulfilled by you; we are not responsible for the delays caused by the customs department in your country.

What Payment option you have?
  1. For your convenience, we offer two secure payment options: Stripe and PayPal. Stripe allows you to make payments using a wide variety of credit and debit cards, ensuring flexibility and security in transactions. PayPal is also available, providing a trusted platform for secure payments. Both options are designed to safeguard your payment information and facilitate an easy checkout process.

How i can return my product?
  1. If you need to return a product, please contact us directly at contact@wallartsonline.com. We will guide you through the process and provide all the necessary information to ensure a smooth and efficient return. Please reach out to us with your order details and the reason for the return, and we will assist you every step of the way

I changed my mind. Can i Return it?
  1. Yes, you can return your product if you have changed your mind. We offer a 30-day return policy from the date of purchase, allowing you to return the product within this timeframe. However, please note the following conditions:

    • Personalized Products: Products that are personalized or made to order are not eligible for return due to a change of mind.
    • Shipping Costs: The buyer is responsible for the cost of shipping the product back to us. The item must be returned in its original condition and packaging.

    If you wish to initiate a return, please contact us at contact@wallartsonline.com with your order details, and we will provide you with the necessary instructions on how to proceed.

I wrongly measured wall. What can I do?
  1. If you've made a mistake in measuring your wall and purchased a product that doesn't fit as expected, please contact us directly at contact@wallartsonline.com. We are here to help you find a solution, whether that involves selecting a different size or exploring other options. Our customer service team will guide you through the steps to resolve the issue effectively. Please reach out to us with your order details and the specifics of your situation.

Where are you based?

We are proudly based in Hull, United Kingdom. Our headquarters and primary operations are located here, allowing us to serve customers both locally and internationally with efficiency and dedication. If you have any questions or need assistance, our UK-based team is ready to help.

Do you produce the items yourselves?

Yes, we manufacture all of our products ourselves. This direct involvement in the production process allows us to maintain strict quality control and ensure that every item meets our high standards before it reaches you. By handling all aspects of manufacturing in-house, we can also offer a range of customization options to cater to your unique preferences and requirements.

What equipment you working at?

We use the Mimaki UCJV300-160, a state-of-the-art UV printer, for all our printing needs. This advanced piece of equipment allows us to produce high-quality, durable prints with vibrant colors and sharp details. The use of UV printing technology ensures that our products are not only visually striking but also long-lasting, resistant to fading, and capable of withstanding various environmental conditions. This commitment to utilizing industry-leading technology is part of our dedication to delivering the best possible products to our customers.

 
 
Are your product are safe?

Yes, the safety of our products is a top priority. We ensure that all materials used in the manufacturing of our home decor items meet strict safety standards. Our products are crafted with non-toxic materials and inks, making them safe for use in all types of home environments, including spaces with children and pets. We are committed to providing not only beautiful but also safe and reliable decor solutions for your home.

What inks do you use?

We use high-quality, eco-friendly UV inks in our printing processes. These inks are specially formulated to be low in volatile organic compounds (VOCs), making them safer for both indoor environments and the planet. UV inks also provide excellent color richness and durability, ensuring that our products are not only safe but also visually stunning and long-lasting.

Are you stocking items?

No, we do not keep a stock of pre-made items. All of our products are made to order, which allows us to offer a high degree of customization and ensures that every item is freshly produced specifically for each customer. This approach helps us maintain quality and reduce waste, aligning with our commitment to sustainability and customer satisfaction.

What materials you using?

All the materials we use in the production of our home decor items are sourced from the UK. This allows us to ensure that we are using only high-quality, reliable materials that meet our strict standards. By sourcing locally, we also support the UK economy and reduce our environmental impact thanks to shorter supply chains. This commitment to quality and sustainability is integral to providing our customers with exceptional products.